COVID-19 update from CEO Ed Curtis

 

Summit Medical Group patients:

Two weeks ago, Tennessee reopened for business with suggested precautions for all businesses to implement. That same week, I wrote to all of you to communicate the safeguards Summit Medical Group had put into place for both our patients and staff. I’m happy to report that Summit’s efforts continue to serve us well, as we still have only one staff member who has tested positive, and that dates back to early March among the first COVID-19 cases in East Tennessee.

On May 17, the Knox County Health Department released new data that, as of Sunday, no Knox County residents currently are hospitalized among 46 active cases of COVID-19.  This report indicates that the measured approach to reopening our communities is working well thus far. We care about the safety of our patients and ask that you continue to follow the CDC and Knox County Health Department guidelines as you venture out into the public.

Since my last notice, many of you have scheduled an appointment with your Summit physician, and some of you have visited one of our sites again. If you haven’t reached out to schedule an appointment, here is a reminder of the safeguards we have in place:

  • -If you are concerned that you may have been exposed to the coronavirus or currently are experiencing symptoms, please call your primary care physician’s office. Visit our website for more information about signs and symptoms.
  •  
  • -Please arrive for your appointment or any in-office visit at a Summit facility wearing a cloth or disposable mask.
  •  
  • -Summit’s non-clinical staff will be wearing cloth masks at all times, and clinical staff will be wearing disposable masks around all patients.
  •  
  • -Waiting rooms will be arranged to keep distance between patients. You could be asked to wait in your car if all the seats have been taken, and you can call to check in. Please let the receptionist know if you plan to remain in your vehicle until it’s time for you to be seen.
  •  
  • -We will continue to separate well and sick patients by time of day and will schedule appointments accordingly.
  •  
  • -We will continue to offer telehealth appointments by which you can see your provider virtually via video or phone. To schedule a telehealth appointment, call your doctor’s office directly; you also can click here for more information.
  •  
  • -Regular wellness visits and appointments for chronic disease management are important for your health and should not be delayed or avoided. In addition, it is important to keep up with your vaccination schedules.  
  •  
  • -Similarly, if you are unwell, we stand ready to treat your acute illness. We will continue to work to limit COVID-19 exposure while providing the regular and timely medical care you need.
  •  
 

Thank you, and from the entire Summit team, we look forward to seeing you soon. If you have any questions, please don’t hesitate to call your provider’s office or contact the team here at Summit Medical Group.

Ed Curtis, CEO, Summit Medical Group